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Surfshark vs. CyberGhost VPN 2024
Our experts have reviewed 53 VPN providers, which were put through extensive rounds of testing. To learn more about that process, here’s how we review VPNs, where we explain our criteria and our policy of being fully transparent.
Both Surfshark and CyberGhost VPN are prominent services in our top VPN lineup. However, they exhibit unique strengths and differences upon closer examination. This in-depth CyberGhost VPN vs Surfshark comparison reveals those differences, helping you decide which fits your needs better.
Hailing from the Netherlands, Surfshark is a relatively new service that has earned a reputation for strong security measures since 2018. It operates under a strict no-logs policy and is ideal for privacy-conscious users.
In contrast, CyberGhost VPN has been a trusted no-logs service from Romania, operating since 2011. It boasts an impressive server fleet and excellent unblocking capabilities for streaming, gaming, and torrenting.
But which of these top-tier services comes out on top in a head-to-head comparison? To find out the answer, let’s start with an overview of what each VPN offers.
Initial perceptions can often be misleading, which is why the purpose of this Surfshark vs CyberGhost comparison extends beyond mere statistics and specifications.
We’ll evaluate their actual performance by conducting an in-depth assessment of their key features like speed, server network, protocols, privacy policies, customer support, pricing, and more.
Background, Jurisdiction & Reputation
When considering the trustworthiness and efficiency of a VPN, understanding its country of origin and legal standing is crucial. We recommend opting for a VPN outside the 5/9/14-Eyes Alliance to avoid data retention laws and surveillance. Let’s see how Surfshark and CyberGhost VPN fare in these areas.
Surfshark - (Score 9/10)
Surfshark was established in 2018 within the privacy-friendly regime of the British Virgin Islands. However, its recent shift to the Netherlands places it within the sphere of the 9 Eyes alliance. This means that Surfshark may be legally obliged to share user data with authorities if asked.
Despite this, Surfshark maintains a strict no-logs policy that’s been verified through independent security audits more than once. The provider also uses RAM-only servers, so you can be sure that no data is stored on permanent hard drive storage.
In February 2022, Surfshark merged with Nord Security, which is the parent company of NordVPN and Atlas VPN. Despite sharing ownership with other VPNs, it maintains its autonomous development path with independent infrastructure and policies.
The VPN boasts a clean track record with no known data leaks or privacy incidents. Its spotless history, combined with its proactive approach to privacy through regular third-party audits, makes Surfshark a trustworthy VPN if you value confidentiality and security.
CyberGhost VPN - (Score 10/10)
CyberGhost was launched in 2011 in Romania, a country that falls outside of the invasive reach of the 5/9/14 Eyes Alliance. Although Kape Technologies acquired it in 2017, the acquisition didn’t change its commitment to privacy.
It operates under a verified no-logs policy that has passed an independent audit by Deloitte in 2022. The provider also utilizes RAM-only servers, which align with the industry’s best practices for data protection.
Kape Technologies has expanded by acquiring Zenmate VPN in 2018 and Private Internet Access (PIA) in 2020. It further strengthened its portfolio with the acquisition of ExpressVPN in 2021. Each of these VPNs operates as an autonomous service with distinctive infrastructure and development policies. Additionally, Kape is now under Unikmind Holdings, the company's major shareholder.
Like Surfshark, CyberGhost’s reputation is bolstered by its unblemished history, free from major data leaks or privacy scandals. Its Romanian jurisdiction, combined with transparent practices and RAM-only servers, ensures that your data remains secure when using CyberGhost.
Who’s the Winner? - CyberGhost VPN!
CyberGhost edges out in this comparison round with its Romanian jurisdiction and robust dedication to data security. Alongside a clean record and strict data protection measures, it stands out as a superior choice.
Therefore, we recommend you get CyberGhost VPN for its robust privacy in a non-invasive jurisdiction.
Supported Platforms & Devices
Device compatibility is a vital aspect to consider in your VPN selection process. The more platforms a VPN supports, the more versatile and convenient it is for you to connect to the Internet. This segment explores how Surfshark and CyberGhost cater to various gadgets and operating systems.
Surfshark - (Score 10/10)
Surfshark shines with its broad compatibility, supporting major platforms like Windows, macOS, Linux, Android, and iOS. It enhances secure browsing with easy-to-install extensions for Google Chrome, Firefox, and Edge browsers.
Additionally, Surfshark excels in its integration with routers, supporting a range of firmware, including AsusWRT, Tomato, and DD-WRT. It’s also compatible with smart TVs, FireTV, and Roku, so you can stream your content securely.
One of Surfshark’s standout features is its unlimited simultaneous device connections, making it an ideal choice for large households and individuals with multiple gadgets.
CyberGhost VPN - (Score 10/10)
CyberGhost VPN provides diverse support with native apps for Windows, macOS, Linux, ChromeOS, Android, and iOS. Besides native apps, you also get reliable extensions for Chrome, Firefox, and Edge browsers.
CyberGhost also supports streaming devices like Fire TV and Android TV, allowing you to secure your viewing experience. Plus, with up to 7 simultaneous connections, it's well-suited for most families and households with multiple devices.
If you prefer to protect more than just your PCs and phones, CyberGhost VPN is compatible with a range of routers to facilitate network-wide VPN coverage. By setting up CyberGhost on a router, you can protect all your smart devices and gaming consoles, like Xbox and PlayStation, with a single license.
Who’s the Winner? - It’s a Tie!
It’s hard to choose a winner in this segment, as both Surfshark and CyberGhost impress with extensive compatibility across devices and platforms.
So get Surfshark for unlimited device coverage for your entire household. Alternatively, you can get CyberGhost VPN for widespread platform support.
Installation & Initial Configuration
Setting up a VPN should be a hassle-free process, requiring minimal configuration and offering native apps for a quick and easy experience. So, let’s see which VPN emerges on top in this comparison round.
Surfshark - (Score 10/10)
Surfshark simplifies the setup process to cater to both beginners and tech-savvy users. It starts with a straightforward registration process, guiding you through the selection of a subscription plan and setting up an account.
After registration, you can effortlessly download the app directly from Surfshark’s website or your device’s app store. The company provides clear instructions and direct download links for a variety of platforms.
Once downloaded, you can install the app with just a few clicks using the on-screen instructions. You also get manual configuration files and alternative download links to access the app in restrictive regions. And if you need help with installation and configuration, Surfshark’s detailed guides will walk you through the setup process for a range of devices, including routers.
CyberGhost VPN - (Score 10/10)
CyberGhost streamlines its setup process to ensure a simplified experience from the moment you sign up. The website guides you through selecting a service plan and creating an account. Downloading the CyberGhost app is straightforward, with the website offering native apps for various operating systems.
The VPN software also guides you through the necessary steps to install the app on your device or platform. Once installed, you can either let the app automatically connect to an optimal location or manually select a specific server based on your needs.
Just like Surfshark, CyberGhost provides detailed installation guides to walk you through the setup process.
Who’s the Winner? - It’s a Tie!
Both Surfshark and CyberGhost are equally commendable, as each provides straightforward guidance to ensure that users of all technical levels can start securely without hassle.
Whether you get Surfshark for its seamless setup across numerous devices or get CyberGhost VPN for its intuitive configuration, you’ll have a smooth experience with no hurdles.
Prominent Features
The distinct features and functionalities offered by a VPN can significantly impact your overall experience with the service. In this comparison segment, we delve into the unique capabilities offered by Surfshark and CyberGhost, highlighting how these features cater to your diverse needs.
Surfshark - (Score 9/10)
Surfshark offers an array of features, including an automatic kill switch, which prevents accidental exposure of your identity if your VPN connection drops unexpectedly. Reliable protocols and advanced VPN encryption algorithms complement this to protect your data from prying eyes.
Moreover, Surfshark includes NoBorders mode, which allows usage in restrictive regions, and a MultiHop (double VPN) feature for an added layer of security. You also get CleanWeb to block ads and malicious links and Bypasser (split tunneling), which enables certain traffic to go outside the VPN tunnel.
Surfshark not only provides dedicated IP addresses in six countries but also lets you change your IPs from time to time using the IP Rotator feature. The VPN is generous with its server switches, data, and bandwidth, offering unlimited usage across all these aspects. This allows you to enjoy uninterrupted streaming, browsing, and downloading activities without bandwidth throttling or data caps.
CyberGhost VPN - (Score 8.5/10)
CyberGhost is known for its robust features, such as a reliable kill switch and a selection of secure VPN protocols. The VPN uses solid encryption techniques to maintain the confidentiality and integrity of your data. It also supports split tunneling via the Exceptions feature on Windows and Android devices.
Additionally, CyberGhost’s NoSpy servers offer an extra layer of privacy by eliminating third-party access. To match Surfshark’s CleanWeb feature, CyberGhost offers the Security Suite for Windows, which comes with an antivirus and ad blocker, ensuring a comprehensive security approach.
Similar to Surfshark, CyberGhost provides unlimited server switches and doesn’t limit data or bandwidth usage. It also offers dedicated IPs in 20 locations as a premium add-on.
Who’s the Winner? - Surfshark!
Surfshark wins this round with its innovative offerings like CleanWeb, NoBorders mode, Bypasser, and MultiHop connections. Its comprehensive approach to privacy and security makes it a leading choice in this category.
Therefore, we recommend you get Surfshark for a feature-rich and versatile VPN experience that caters to all your online needs.
Server Count & Infrastructure
A VPN’s server fleet and architecture are critical factors in defining its speed, reliability, and ability to bypass geo-restrictions. In this round of our CyberGhost vs Surfshark comparison, we compare the two VPNs based on their global server presence and network infrastructure.
Surfshark - (Score 9/10)
Surfshark offers a robust server network with over 3,200 servers spread across 100 countries, making it a VPN with most servers or countries. This extensive server network is built on RAM-based infrastructure, which enhances your privacy by ensuring all information is wiped upon reboot and never stored on permanent hard drives.
The provider also offers obfuscated servers, using the Camouflage mode, to conceal your VPN traffic and help it bypass VPN blocks and network firewalls. You get dedicated P2P servers for seamless file sharing, but no specialized streaming or gaming servers.
Surfshark operates in physical and virtual server locations to improve access in regions with poor digital infrastructure or restrictive regulations.
CyberGhost VPN - (Score 10/10)
CyberGhost boasts an extensive server network, with over 11,500 servers in 100 countries worldwide. The VPN employs a RAM-only server architecture to ensure that no user data is permanently stored on any server.
For increased security, the provider also makes use of NoSpy servers run solely by the CyberGhost team. The service stands out with specialized servers optimized for various activities, including streaming, torrenting, and even gaming for Windows users.
Like Surfshark, CyberGhost also uses both physical and virtual servers to improve your experience and access. It enhances its infrastructure with 10Gbps servers, ensuring high-speed data transfer rates and improved performance, especially in high-traffic areas.
Who’s the Winner? - CyberGhost VPN!
CyberGhost takes the crown in this round with its expansive server network, including optimized options for streaming, torrenting, gaming, and secure browsing.
In other words, you’ll have global reach and specialized servers for higher performance if you get CyberGhost VPN.
UI/UX Design & Ease of Use
A VPN's efficacy is not just about its features but also its usability. In this comparison segment, we delve into the user interface and user experience of Surfshark and CyberGhost, assessing the ease of navigation across different platforms.
Surfshark - (Score 9/10)
Surfshark features a modern design that prioritizes accessibility and simplicity. The main screen presents a minimalist aesthetic with a clear option for 'Quick Connect' to an optimal location. Noteworthy features like CleanWeb and NoBorders can be accessed directly from the dashboard without navigating through multiple menus.
The left-hand sidebar neatly organizes features and settings for easy access. The upper section under the search bar includes recently used servers and specialized functions like Static IP or MultiHop. This logical layout makes it easy, even for first-time VPN users, to find the exact type of connection you need. The 'Recommended for you' section simplifies the server selection process by suggesting servers based on speed and proximity.
On mobile devices, Surfshark maintains a user-friendly approach with a similar layout and functionality. It mirrors the simplicity of the desktop version by allowing you to connect with just a few taps.
CyberGhost VPN - (Score 8/10)
CyberGhost's interface focuses on providing an intuitive experience for both beginners and expert VPN users. The home screen presents a clean layout, featuring a large connection button for quick access to the best server location. You can easily expand the app to access a comprehensive list of VPN servers and even mark your favorite servers for quick access later.
The server selection screen is thoughtfully organized, displaying server details like occupancy rate (on Mac) and proximity (on Windows) against each server. This attention to detail helps you connect to the right server, thus enhancing your overall satisfaction with the service.
On the Windows app, CyberGhost provides specialized server categories, including NoSpy servers for enhanced privacy and servers optimized for gaming. This user-centric design is evident across both desktop and mobile platforms, so you can have a consistent and straightforward experience regardless of the device you use.
Who’s the Winner? - Surfshark!
Surfshark is the winner in terms of user experience due to its exceptional balance of simplicity, modern design, and functionality. It offers easy-to-follow instructions, making it effortless to set up and use the VPN.
So, if you prefer a service with smooth navigation and straightforward functionality, you should get Surfshark.
Media Streaming, Torrenting, and Gaming Support
Beyond privacy and security, a VPN should also unblock global streaming services, support torrenting activities, and enhance your gaming experiences. Let’s evaluate how well Surfshark and CyberGhost cater to these needs in this comparison segment.
Surfshark - (Score 10/10)
Surfshark is an excellent option for media streaming enthusiasts, with its impressive ability to bypass restrictions on platforms like Netflix, Hulu, BBC iPlayer, Disney+, Amazon Prime Video, and more. Despite lacking specialized streaming servers, we were able to stream HD content with no lag or buffering.
The provider also supports torrenting with dedicated servers for P2P activities. Surfshark's speed and unlimited bandwidth contribute to a seamless torrenting experience, making it a reliable VPN for frequent file-sharing activities.
For gamers, Surfshark offers a lag-free gaming experience by reducing ping times and latency. It protects against DDoS attacks and blocks ads and malware with the CleanWeb feature. Its global network of servers allows you to bypass regional blocks and access gaming libraries worldwide.
CyberGhost VPN - (Score 10/10)
CyberGhost VPN provides a smooth streaming experience with dedicated servers for platforms like Netflix, Prime Video, BBC iPlayer, Hulu, and others. These servers are optimized to provide fast speeds and reliable connections, which is essential for HD and 4K content.
The VPN supports secure and anonymous torrenting with specialized P2P servers. It also offers optimized servers for downloading large files, which you can find under the “For Torrenting” menu.
CyberGhost also provides specialized gaming servers that can bypass geo-blocks and access expanded gaming libraries. However, these servers are exclusive to Windows devices. Despite this, you can still enjoy a smooth gaming experience with low ping and latency by avoiding distant servers.
Who’s the Winner? - It’s a Tie!
Surfshark and CyberGhost both excel in the entertainment category, making it impossible to declare a definitive winner in this round. Each VPN provides seamless access to streaming services, supports secure torrenting, and enhances gaming experiences with low ping and latency.
Get Surfshark if you want an uninterrupted media streaming, torrenting, and gaming experience, or get CyberGhost VPN if you prefer specialized servers for comprehensive entertainment and privacy needs.
Security & Privacy
Protecting your data and online identity is the fundamental role of a VPN. This comparison segment delves into the security and privacy features of Surfshark and CyberGhost, focusing on their protocols, logging practices, and protection against leaks.
Surfshark - (Score 9/10)
Surfshark prioritizes your security by incorporating top-tier VPN protocols, including OpenVPN, WireGuard, and IKEv2. These protocols ensure strong encryption and fast connections suitable for various activities without compromising performance.
Additionally, the VPN doesn’t keep any browsing data or connection logs by maintaining a strict no-logs policy. This policy has been verified through multiple independent audits, which confirmed Surfshark's adherence to strict privacy standards.
Surfshark also provides a solid defense against IP and DNS leaks, thus securing your information from unintended exposures. Moreover, it offers innovative features like Camouflage and NoBorders modes to protect your connection in restrictive regions.
This comprehensive set of security features ensures that you maintain your anonymity and security, particularly when navigating sensitive online environments.
CyberGhost VPN - (Score 9/10)
CyberGhost supports trustworthy VPN protocols, including OpenVPN and WireGuard. It also offers IKEv2, but it’s limited to Windows, macOS, and iOS users. This variety offers tailored security experiences, whether you seek enhanced privacy, speed, or device compatibility.
The VPN’s stringent no-logs policy means that your online activities always remain untracked and secure. Like Surfshark, an independent security audit supports this logless policy, verifying CyberGhost’s commitment to safeguarding your data and privacy.
CyberGhost also protects you from IP and DNS leaks, so you can maintain complete anonymity against potential external threats. We extensively tested its leak protection feature, and the VPN passed each test with flying colors.
Who’s the Winner? - It’s a Tie!
Surfshark and CyberGhost offer solid choices for users concerned with security, making this round a draw. Each VPN uses solid encryption, strict no-logs policies, and advanced security features, so it’s really a matter of personal preference and specific needs.
Still, if you prioritize cutting-edge security features with a commitment to privacy validated through multiple audits, get Surfshark. Otherwise, get CyberGhost VPN if you value a well-established VPN known for robust privacy measures and consistent performance.
Speed & Performance
The speed and efficiency of a VPN can dramatically impact its appeal. Below, we compare how Surfshark and CyberGhost fare in these aspects, focusing on their impact on Internet speed across different global locations.
Surfshark - (Score 9/10)
Surfshark showcases impressive performance across nearby and remote servers, placing it among the fastest VPNs on the market. With an average speed reduction of just 16%, you can browse, stream, and download content without any lags or interruptions.
In locations close to our base, such as the UK and Italy, speed loss was minimal at 16% and 17%, respectively. For more distant locales like the US and Canada, reductions remained low at 17% and 15%, respectively. Even in farther regions, Surfshark ensures rapid connections, with only a 13% drop in India and a 20% decrease in Australia.
Surfshark's ability to combine high-speed connections with powerful security features makes it a balanced choice if you value both speed and safety.
CyberGhost VPN - (Score 7/10)
CyberGhost shows a noticeable variance in speed, with an overall average speed reduction of 41%. The Italy server, being the closest to our location, showed minimal impact, with just 7% speed drop.
However, in remote regions like the US and Canada, speed loss steeped to 25% and 37%, respectively. More distant servers, such as Australia and India, see even more significant declines at 46% and 87%. This could potentially affect data-intensive activities like HD streaming or large downloads.
While CyberGhost's speeds dip on remote servers, its nearby servers, especially in Italy, exhibit much stronger performance. This makes CyberGhost a viable option if you seek reliable access with less concern for the speed trade-off.
Who’s the Winner? - Surfshark!
Surfshark clearly outpaces CyberGhost in this segment, thanks to its lower average speed reduction and consistent performance across various servers worldwide. It uses modern technology and infrastructure to ensure reliable connections with minimal speed loss.
While CyberGhost offers a large server network, it can’t match Surfshark’s superior performance. Thus, if you prioritize speed and reliability, we recommend that you get Surfshark.
Customer Support
The efficiency and availability of customer support are important factors to consider when choosing a VPN. You need reliable and quick assistance for issues ranging from technical glitches to billing inquiries. Let’s analyze the various support channels offered by Surfshark and CyberGhost in this round.
Surfshark - (Score 10/10)
Surfshark offers a responsive support system designed to assist you at every turn. With its 24/7 live chat feature, you can seek immediate assistance at any hour. An email support channel is available in addition to this and is ideal for in-depth inquiries.
In addition to direct support, you also get extensive online support in the form of troubleshooting guides and FAQs that cover a wide range of topics. These resources are invaluable if you’re interested in troubleshooting VPN issues on your own.
Surfshark also maintains a regularly updated blog and a newsletter to share cybersecurity tips and insights.
CyberGhost VPN - (Score 10/10)
CyberGhost also ensures prompt assistance with its 24/7 live support system. The service is highly efficient, with knowledgeable support staff ready to provide help for any VPN-related queries.
The provider also features a knowledge base, including troubleshooting guides and an extensive FAQ section. These resources are well-organized, offering you step-by-step instructions for a range of issues.
You also get email support, which is an ideal option for in-depth assistance if you aren’t in a rush. Like Surfshark, CyberGhost maintains an active blog called Privacy Hub, which is regularly updated with insightful articles on online security and privacy.
Who’s the Winner? - It’s a Tie!
Picking a winner between Surfshark and CyberGhost in customer support is a tough call. Both VPNs offer 24/7 live chat, responsive email support, and comprehensive help resources.
This means that you’ll be well-supported through your VPN journey if you get Surfshark. Similarly, if you get CyberGhost VPN, you’ll receive prompt and effective support from a knowledgeable team of support representatives.
Pricing
Cost often becomes the deciding factor for many VPN users. In this section, we examine the value that Surfshark and CyberGhost provide through their subscription plans, highlighting the benefits that each tier offers.
Surfshark - (Score 9/10)
Surfshark presents flexible subscription options, catering to different user needs and budgets. The plans include the Surfshark Starter, Surfshark One, and Surfshark One+, with prices starting at $2.29 per month for the two-year plan under the Starter option.
Each plan escalates in features and protection levels, offering choices from basic VPN protection to advanced features like anti-malware and data removal services.
The company also provides a 7-day free VPN trial for mobile users on Android and iOS. It lacks a free version but backs all plans with a 30-day money-back guarantee.
CyberGhost VPN - (Score 9/10)
CyberGhost's pricing structure includes monthly, 6-month, and 2-year subscription options, all offering the same level of protection and features. However, opting for the 2-year plan grants you 4 extra months, which further enhances its value.
The service offers a 24-hour free trial for Windows and macOS users. Mobile users can also enjoy a 3-day trial for Android and a 7-day trial on iOS. Like Surfshark, CyberGhost doesn’t have a free version but provides a generous 45-day refund policy on longer plans.
Who’s the Winner? - It’s a Tie!
It’s another tie between Surfshark and CyberGhost in the pricing category, as both VPNs offer great value for money. Whichever VPN you choose, you’ll get competitive pricing structures, free trials, and money-back guarantees.
That being said, get Surfshark if you prefer a feature-rich VPN that delivers excellent value for its price. Or get CyberGhost VPN for its generous 45-day money-back guarantee and free trials to test the service risk-free before committing.
CyberGhost VPN vs. Surfshark - Which One Is Better?
Both VPNs demonstrated impressive capabilities in this close contest, but Surfshark edges ahead as the winner in our Surfshark vs CyberGhost VPN comparison. It distinguishes itself with superior ease of use, exceptional speed, and comprehensive security features, ensuring an all-rounded online experience.
To further understand Surfshark’s edge, take a look at how it performed against CyberGhost in different segments of this comparison.
Though CyberGhost impresses with a large server fleet and a generous refund policy, Surfshark balances essential aspects like speed, security, ease of use, and pricing, making it an ideal option for most users.
If you prioritize seamless usability, advanced security, and consistent performance, Surfshark will effortlessly meet your needs. So, sign up for Surfshark today to experience a premier online security solution.
That’s it! We hope our CyberGhost vs Surfshark comparison has been helpful. If you have any questions or concerns, please feel free to ask us in the comments below.
