How to Fix Disney Plus Error Code 1028?
No matter how much fun we're having with Disney Plus, sometimes we get too many annoying and disruptive errors. This time, we'll discuss how to fix Disney Plus error code 1028.
The error will prevent you from loading the app, so you can't actually enjoy any of the content we know you want to reach.
What Is Error Code 1028 on Disney Plus?
The Disney Plus error code 1028 generally pops up for those using LG and Samsung smart TVs. That doesn't make it any less annoying, but it's less likely that you get it if you are using a different device. This error prevents you from even opening the app which means that you can watch nothing.
It is caused by an internal software error anywhere between the Smart TV platform and the streaming service. Sometimes, the issue resolves itself. However, you might need to log back into Disney Plus again, which can be a little infuriating. But if the issue isn’t solving itself, then there are multiple solutions to try.
How Can I Fix Disney Plus Error Code 1028?
If you're going to fix the Disney Plus Error Code 1028, you need to take a few tries at the problem.
- First off, restart your Smart TV. Keep it unplugged for at least five minutes before restarting the device. Once that's done, head over to the Disney Plus app.
- Once there, uninstall the app from your device.
- As soon as the process is complete, you can head over to the app store once more and look for Disney Plus. Install it again.
- Make sure your smart TV has the latest version of the OS. If that's not the case, roll out the update.
- Try loading Disney+ again! All should work fine now.
If this doesn’t work, reset the Smart Hub on your TV. However, keep all of your sign-in information handy, as this will sign you out of everything. Once ready, follow these steps for LG TV:
- If you have an LG TV, press your remote’s Smart button.
- Now, click on the Gear icon at the top right.
- After this, go to General and then choose Reset to Initial Settings.
- Enter your TV’s PIN.
- Now, your Smart Hub has been reset.
Follow these steps for Samsung TV:
- If you have a Samsung TV, press your remote’s Home button
- Then use the directional pad to go to the Settings option.
- Now, select the Reset Smart Hub option.
- Enter your TV’s PIN.
- Now, your Smart Hub has been reset.
Now, once you have completed the above steps, depending on your respective TV models, it’s time to reinstall the Disney+ app. Alternatively, those trying to access Disney Plus from other countries should take heed of the fix that was discovered for this particular error in Norway.
Upon launch, they discovered the app wasn't working. The fix was pretty straightforward, as you simply had to switch the app's language settings to English. If the solution doesn't work, it's best to contact the Disney+ customer support team. They're available 24/7, so it doesn't matter what country you're in - they'll be able to help you out.
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