To prove its dedication to user privacy and security, CyberGhost VPN publishes quarterly transparency reports. The latest one encompasses April, May, and June 2024 and includes DMCA complaints, malicious activity flags, and police reports.
CyberGhost received close to 535,000 legal requests during the last three months, a 44% increase compared to the first three months of 2024. Most of those were malicious activity flags, which are requests for information sent by institutions suffering a cyber-attack using a CyberGhost IP address.
Around 38% of the total number of requests were DMCA complaints, which come from copyright holders informing CyberGhost about their users’ illegal distribution of protected materials (piracy, in other words).
As the VPN provider notes, none of those requests had a positive answer. As explained in the report, CyberGhost follows a strict no-logs policy, and its RAM-only servers regularly wipe data. This is what prevents the VPN from logging or seeing its users’ online activity. Plus, it’s based in Romania and has no legal obligation to store user data.
The VPN provider also adds that 194 submissions from cyber-security professionals were received through its bug bounty program. Of those, 14 were valid.
In the last three months, CyberGhost also underwent an independent audit by Deloitte Audit Romania, which showed that its infrastructure is designed not to log sensitive information. It also overhauled the split-tunneling feature on Android and added Brazilian Portuguese to its Android app.