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Our experts have reviewed 53 VPN providers, which were put through extensive rounds of testing. To learn more about that process, here’s how we review VPNs, where we explain our criteria and our policy of being fully transparent.
McAfee Safe Connect VPN is a product of the renowned cybersecurity company McAfee. Operating out of Silicon Valley in the United States, the choice of headquarters for McAfee Safe Connect raises serious concerns. The US is a key part of the 5/9/14 intelligence alliance, which means it can request your data from VPN providers like McAfee and share it with other countries.
However, McAfee VPN has had no public data leaks and claims that it doesn’t keep logs (more on that later). McAfee Safe Connect VPN also uses AES-256 encryption to safeguard your data and keep it hidden from prying eyes. It offers its own version of the kill switch and a split tunneling feature on certain device platforms as well.
We tested its streaming capabilities and found that it had average speeds for streaming, gaming, and torrenting. Hence, it doesn't work as well as VPNs that have special servers and features for those activities.
But before we dive deeper into Safe Connect VPN’s service and functionality, check out some of its key attributes in the table below.
This McAfee Safe Connect VPN review is based on our extensive tests on every facet of the service. We'll explore its installation process, ease of use, safety and privacy features, browsing speed, streaming performance, pricing, and more.
For additional insights into our VPN testing methodologies, please refer to our comprehensive guide on how we review VPNs. If you're looking for better alternatives to McAfee VPN, see our list of the best VPN services.
McAfee VPN is based in the United States, which isn’t the best jurisdiction for privacy, but it has had no data leaks. Our Score: 8/10
No matter the appeal, a VPN that you can't trust isn’t a good VPN. In this section, we'll dig deep into Safe Connect's background to explore its history of data leaks, jurisdiction, and relevant information about its parent company.
McAfee Safe Connect is based in the United States, a notably unfavorable jurisdiction for VPN services. It is a product of McAfee LLC, which raised our expectations as the company is a dominant force in the cybersecurity industry. McAfee acquired TunnelBear, which it acquired in 2018. You can learn more about TunnelBear in this TunnelBear VPN review.
McAfee Safe Connect VPN choosing the US as the headquarters for its VPN service is far from ideal. As a member of the 5/9/14 Eyes Alliance, the US government can ask Safe Connect to give up all the data it has about you. It can then share the data with the UK, Australia, Canada, New Zealand, France, the Netherlands, and seven other countries.
It's disturbing to know that the US can enforce the Stored Communications Act (SCA) at any time. This legislation empowers the US government to seize a VPN user's data if such information has been retained. The only counteraction to this is that VPNs shouldn't store any data, but sadly, McAfee Safe Connect VPN does.
Furthermore, McAfee falls under the purview of the US' extensive legal frameworks, including the well-known PRISM surveillance initiative. This enables the US government to monitor digital communications facilitated by US-based technology firms.
No, McAfee VPN hasn’t leaked data in the past. While McAfee has encountered significant controversies in its history, such as the problematic antivirus update DAT 5958 in 2010, the technical glitch in one service may not directly impact the other.
Although this issue isn’t directly related to McAfee’s VPN’s services, it can make users cautious about the brand. Good thing Safe Connect VPN maintains a strict zero-logs policy across all its VPN servers.
However, note that you’ll have to provide certain information when registering your account, such as your email and billing info. Additionally, other non-VPN McAfee products may also store some of your information, including personally identifiable information.
No, McAfee Safe Connect VPN isn't safe, although it claims to have successfully passed a third-party audit. By default, McAfee VPN uses robust AES 256-bit encryption. However, transparency becomes a concern as McAfee doesn't openly disclose the VPN protocols it uses. This lack of information raises suspicions about trusting their service.
On their website, they mention WireGuard as the default, but there's no way to easily see or change protocols within the app itself. To make matters worse, the VPN might automatically switch to other protocols (OpenVPN, IKEv2, or IPSec) without your knowledge, leaving you in the dark about how your connection is secured.
McAfee Safe Connect uses strong encryption, but their lack of clarity about protocols and limited user control may not be ideal for everyone. If transparency and control are priorities for your VPN experience, consider alternatives like NordVPN or ExpressVPN.
McAfee VPN has limited platform support and allows only 5 simultaneous connections, which is less versatile compared to other VPN services. McAfee VPN extension for browsers are also non-existent. Our Score: 3/10
VPNs that natively support many platforms and devices allow you to conveniently protect more of your data. The informative table below gives a quick summary of which platforms McAfee VPN supports with native apps.
This VPN provider supports Windows, ChromeOS, iOS, and Android. It’s a bit unfortunate that there’s no McAfee VPN on Mac, including native apps for Linux, FireTV, and router apps. Plus, you don’t get to have the McAfee VPN Chrome extension, including extensions for other major browsers.
The absence of a Smart DNS tool and the inability to configure Safe Connect VPN on a home router could also limit you. Consequently, there are no viable solutions for devices that can't support native VPN applications, such as gaming consoles.
Honestly, it's quite disappointing to see a paid VPN service with such limited compatibility across various platforms and devices. Its deficiency in this area is striking in an era where digital connectivity is crucial.
On a positive note, McAfee Safe Connect VPN allows 5 simultaneous connections on paid plans and one device on the free plan. But once you've linked five devices to your account, you'll need to remove one manually to add a new one. So, if you have more than five devices at home, you'll find yourself signing in and out multiple times.
McAfee Safe Connect VPN boasts a user-friendly experience across all platforms. Gone are the Windows installation bugs that may have caused frustration in the past. Our Score: 7/10
In this section of the McAfee Safe Connect VPN review, we'll detail the installation and setup procedures for the VPN while addressing specific challenges that may arise during this process.
In our previous review, the Windows installation process encountered some hiccups, frequently leading to crashes. We explored various solutions, including McAfee's pre-installation tool and the MCPR removal tool, but these attempts were unsuccessful then.
Thankfully, those challenges seem to be resolved, as the current installation process is streamlined and efficient. We experienced no issues during our recent testing and established server connections readily. Moreover, installing and connecting to the iOS and Android apps was a breeze. McAfee VPN also has no bundled apps upon installation, which is a good thing.
You need to get a McAfee VPN subscription to download and use Safe Connect VPN. Once you’ve registered, you can proceed to get the app and install the VPN on your preferred devices.
To download McAfee VPN on mobile devices like Android and iOS, simply search for the app in your device's app store. On Windows, the first step to accessing the installation file is the McAfee VPN login.
Here's a step-by-step guide to downloading McAfee VPN on Windows:
After installation, the McAfee Safe Connect VPN app presents an appealing user experience, given its straightforward design. We found the app's tutorial screen particularly commendable, as it carefully explains and points out the essential VPN features.
McAfee VPN offers core functionalities similar to well-known VPNs, but its advanced features are restricted to specific devices. Notably, it lacks dedicated IPs and ad-blocking capabilities. Our Score: 6/10
McAfee VPN has a handful of security and privacy features, like Safe Reconnect, app-level protection, and TCP override. These are great to have, but they are limited to certain devices. Advanced features like dedicated IPs or ad-blocking features are also missing.
In this section of our McAfee VPN review, we'll cover all its features and how they work. Here's a breakdown of what to expect from McAfee Safe Connect VPN in terms of features.
McAfee VPN offers servers in 48 countries. However, McAfee didn’t provide specific details regarding their VPN server locations or the nature of these servers, whether they’re physical or virtual. Our Score: 3.5/10
A strong VPN's backbone is its server network. It ensures compatibility with various online tasks, such as unblocking websites or location spoofing. Here's the server information for McAfee VPN:
However, McAfee Safe Connect VPN has a relatively small server network in only 48 countries. This limited coverage is particularly underwhelming since it can’t connect to servers at the city level, a feature commonly expected from reputable VPN services. It also doesn't disclose how many servers it has in total.
Another thing worth mentioning is that, according to the McAfee website, switching between virtual servers is exclusively available to premium account holders. However, we were able to change locations on a McAfee VPN free plan.
McAfee Safe Connect VPN also manages to maintain a server presence in popular countries across all continents, despite its small network. The VPN has servers in Europe, North America, Asia, Oceania, and Africa.
If you're looking for a VPN with the most servers, McAfee VPN isn’t an option. But you can connect to the speediest server location by selecting “Fastest Location” in the server list.
Yes, McAfee VPN uses 48 VPN virtual locations. The VPN assigns you an IP address matching the country you choose in the app. However, the server it connects you to is actually in another country.
Initially, McAfee VPN offered servers in 50 countries. But in June 2022 and July 2020, the India server and Hong Kong virtual locations were removed, respectively. McAfee VPN cited security and privacy reasons for removing both servers from its offerings.
Below is the full list of virtual server locations currently offered by McAfee Safe Connect VPN:
McAfee VPN offers a user-friendly interface. You'll have no trouble using it, even if you're new to VPN applications. Our Score: 9/10
This section delves into the McAfee VPN applications designed for desktop and mobile platforms. Also, note that there are no browser extensions available for this VPN.
The minimalistic design featured on the Windows home screen is consistent across McAfee VPN on iPhone and Android. It conveniently presents essential information with the "Start Protection" button right in the middle at the bottom of the app.
The server list drop-down menu is located at the top right corner of the home screen. You can simply select "Fastest Location" in the list to connect to a server. Otherwise, you can scroll through the options to choose your preferred location.
It does have an extra confirmation screen when you select a server, but it doesn't affect the experience much. The app also sometimes fails to connect to servers, requiring restarts, which is annoying.
To the left, you'll find a sidebar with seven icons. The first icon in the top left corner is a hamburger button (three vertical lines). Clicking it expands the other six icons into tabs.
The six menu options in McAfee VPN on PC are:
McAfee VPN’s Android and iOS apps also offer a very simple user interface with almost the same icons as the Windows version. Both mobile apps have extra menu options to rate and share the app. However, McAfee VPN on Android has a unique App-level Protection feature, which protects specific apps on your mobile device.
McAfee VPN effortlessly bypasses restrictions on numerous media streaming services, including Netflix US. It supports gaming and torrenting as well. Our Score: 8/10
VPNs offer more than just online privacy. They can be your key to accessing blocked websites, enjoying lag-free gaming, and downloading files securely. We tested McAfee VPN to see how it performs in these areas.
Yes, McAfee VPN is a good VPN for streaming. It delivers solid performance by successfully bypassing restrictions on a wide range of streaming platforms, like Netflix, Prime Video, Max, and Hulu.
During our tests, it seamlessly provided access to TV shows, on-demand movies, and live TV streaming services on both US- and non-US-based platforms.
Below are some prominent US-based streaming platforms that this VPN can successfully unblock:
When it comes to international and non-US streaming platforms, here’s a preview of what you can unblock with McAfee VPN:
Although we weren’t able to select servers at the city level, selecting servers by country was good enough to unblock most of the major streaming platforms. The only streaming sites we couldn't access were Disney+ and BBC iPlayer. With unlimited bandwidth, you can stream to your heart's content without issues.
No, McAfee VPN isn’t good for torrenting. The VPN does support torrenting at really decent speeds. However, it doesn’t meet our expectations when it comes to privacy.
Our test indicated that torrenting is allowed across all servers within Safe Connect. Its manageable upload speeds also facilitated stable peer-to-peer connections. However, McAfee Safe Connect VPN is located in the United States, which is a key player in the Five Eyes Alliance.
Also, there’s no port forwarding or SOCKS5 servers, which are useful P2P-friendly features.
In light of this, McAfee VPN falls below the mark among the top VPNs for torrenting. If you want to use torrenting sites privately, then you should check out our best torrenting VPN list. Many alternative VPN providers offer a harmonious blend of torrenting features, exceptional speeds, and zero torrenting limitations.
Yes, McAfee VPN is a good VPN for light gaming. This recommendation is mostly based on its decent browsing speeds and low ping times. It also has servers in 48 countries, all of which will allow you to change your location at will.
However, McAfee VPN isn’t great for competitive gaming. Why? Because it could do better on all three aforementioned attributes. If its browsing speeds were faster, pings were much lower, and it had more servers in more countries, it would deliver a smoother gaming experience. It also doesn’t have optimized servers for gaming.
You can still enjoy games like Among Us and FIFA on Safe Connect seamlessly. But if you play FPS titles like Call of Duty or racing games that need pings lower than 50 ms, check out our best gaming VPN recommendation.
Even with a basic encryption protocol, McAfee VPN guarantees no IP or DNS leaks. It also doesn’t keep logs of your online activities. Our Score: 5/10
This section of our McAfee Safe Connect review evaluates the security and privacy features of McAfee VPN. We’ll shed light on its known protocols and data collection practices, then test the McAfee VPN service for leaks.
McAfee Safe Connect's encryption is impressive, using the same military-grade standard as banks. However, as we mentioned earlier, their approach to VPN protocols raises some concerns. Unlike most VPN providers who openly share their protocols, McAfee keeps theirs shrouded in secrecy. Even contacting customer support can feel like a frustrating quest, rarely leading to a clear explanation.
The only clue we have is a mention on their website that WireGuard might be the default protocol for their security apps with VPN functionality. But that's the extent of the information they provide. Here's where things get even trickier - if WireGuard encounters any problems, the VPN automatically switches to a different protocol (OpenVPN, IKEv2, or IPSec) without informing you. This lack of transparency leaves you completely unaware of how your connection is secured at any given time.
Strong encryption is undeniably crucial, but so is transparency. We need to feel confident about the safeguards protecting our data, not be left in the dark. So if having a clear understanding of how your VPN works and some control over its protocols are priorities, then McAfee Safe Connect VPN might not be the best fit.
Yes, McAfee VPN does keep logs. McAfee's website lacks a clear Privacy Policy specifically outlining their zero-logs policy for the Safe Connect VPN. This is concerning, as a dedicated VPN privacy policy is standard practice in the industry. Instead, they mention collecting information about user interactions with the service, connected devices, and location information like IP addresses.
McAfee also claims to have undergone an independent audit regarding their security practices. However, the specific details and limitations of these audits may not be readily available to the public. This makes it difficult to fully assess the privacy risks associated with using McAfee Safe Connect VPN.
No, McAfee VPN doesn’t leak or expose your private data. If you take a look at the image above, we found no DNS leaks in our extensive tests. Our online footprint remained concealed. The VPN effectively prevented websites from accessing our genuine IP address, displaying only our virtual address.
Connecting through McAfee Safe Connect resulted in an average decrease of 80% in Web browsing speed compared to an unencrypted connection. This significant drop could impact your overall online experience, especially if you rely on a fast connection for work or entertainment. Our Score: 3/10
We tested McAfee VPN's performance by comparing Web speeds with and without the VPN. Our baseline speeds were 381.57 Mbps for download and 328.60 Mbps for upload. This review assesses the VPN's impact on speed relative to these results.
It's worth noting that McAfee VPN in India and Hong Kong, unfortunately, had to be removed due to new cybersecurity laws and regulations.
Our tests indicate that McAfee Safe Connect may noticeably slow down your Internet connection. The VPN cut our Web speed by 80%, which is a considerable decline. Unless you have high-speed Internet to counter the drops, explore alternatives. Otherwise, you should consider choosing one of the fastest VPNs available right now.
You can get help through a number of options, including 24/7 live chat, phone support, in-app FAQs, and community forums. But some of these options could use some improvement. Our Score: 6/10
McAfee VPN provides six round-the-clock customer support options: a 24/7 live chat, 24/7 phone support, in-app FAQs, video tutorials, Knowledge Center, and a support community. That’s a lot of channels, but not all of them were accessible or useful to McAfee VPN users.
Here's an overview of how helpful those support touchpoints are.
McAfee Safe Connect VPN shares its support framework with the wider McAfee product lineup. This means there’s no specific support system for Safe Connect.
Still, you can easily find the help you need as its support page is properly designed. You can specify which device you need assistance with and what type of assistance you need. You’re then directed to one of the three support options.
McAfee VPN has different subscription plans depending on where you register. Still, its VPN plans tend to be overpriced compared to its direct rivals with better features. Our Score: 5/10
McAfee VPN has three subscription plans on its website but only two on its mobile apps. The pricing is also different for each platform. It will cost more if you buy through mobile apps than on its official website.
McAfee VPN costs $3.33/month or $39.99 for the first year if you pay through the official website. It also has other plans with additional security and identity protection features.
Here's an overview of the pricing for this VPN, so you can determine the McAfee VPN cost for yourself.
For the first year, you get a whopping 67% off on the Essential plan, which is the best cost savings you can get on the McAfee website. For modes of payment, McAfee accepts credit or debit cards, including PayPal, and offers a 30-day money-back guarantee on all plans.
The McAfee VPN price on mobile apps is $7.99 monthly or $47.99 annually. Both plans start with a 7-day free trial period and only include the VPN.
Here's a breakdown of McAfee VPN's plans for mobile devices.
Although more expensive than subscribing via the website, the annual plan on mobile apps gives you a whopping 50% discount.
Getting the annual plan is also an advantage since the monthly mobile plan isn’t eligible for a 30-day money-back guarantee. For payment, you can use the app store's payment methods.
Yes, you can get McAfee VPN for free, but with certain limitations. The McAfee free VPN lets you connect to all its servers, but you only get up to 250 MB of VPN data protection. To use it for free, simply download Safe Connect VPN on Android, iOS, or Windows and skip the registration page.
Alternatively, you can register for a McAfee VPN free trial on the website or in the mobile app. The official website offers a 30-day trial period with 500 MB of bandwidth if you’re not on auto-renewal. Afterward, you’ll be switched to the Essential plan, which costs $39.99 for the first year and then $119.99/year for renewals.
As shown in the table above, the free version only allows basic browsing. We must also mention that the free plan doesn't include 24/7 phone support. In other words, if you want to access all of McAfee’s Safe Connect VPN features, you'll need the paid plan.
No, McAfee VPN isn’t good and could use a lot of improvement. It has certain positive aspects, such as strong AES-256 encryption, a relatively user-friendly interface, multiple support channels, and privacy features. It also performed well during our streaming unblocking tests on Netflix, Max, Hulu, and other platforms.
However, it’s not available on macOS or Linux and doesn’t have browser extensions. McAfee VPN's Windows live chat was also slow to respond, and other support channels weren’t enough.
Additionally, it keeps logs and is based in the United States, which poses further risks to your data security. Despite its ability to unblock streaming platforms and facilitate gaming and torrenting, the limited server network and slow speeds could be frustrating if you want a smooth and speedy online experience.
In that case, it might be wise to look elsewhere for a VPN provider with better speed performance, many more servers, wider device coverage, and based in a more trustworthy country. As such, we recommend NordVPN.
PROS
CONS
Review Summary For those who prioritize privacy, McAfee VPN might not be their first pick. Yet, its user-friendly interface and essential features make it a suitable option for anyone seeking a straightforward VPN experience. | 5.8 Overall Score | ||
Background, Jurisdiction & Reputation | 8 | ||
Supported Platforms & Devices | 3 | ||
Installation & Initial Configuration | 7 | ||
Prominent Features | 6 | ||
Server Count & Infrastructure | 3.5 | ||
UI/UX Design & Ease of Use | 9 | ||
Media Streaming & Torrenting, and Gaming Support | 8 | ||
Security & Privacy | 5 | ||
Speed & Performance | 3 | ||
Customer Support | 6 | ||
Pricing | 5 |