How to Fix Disney Plus Error Code 12?

Last updated July 8, 2021
Written by:
Gabriela Vatu
Gabriela Vatu
Streaming Writer

We love Disney Plus and everything it has to offer, but much like any other platform, it sometimes has problems and turns out an error when you're trying to access it. This time around, we're going to focus on Error Code 12. 

Something went wrong. Please try again. If the problem persists, visit the Disney+ Help Center (Error Code 12). 

Obviously, the whole situation is quite frustrating, and we're sure you're just trying to chill out at the end of the day, so we're going to try and figure things out for you. 

What Causes Error Code 12?

Error code 12 is caused by various issues Disney Plus is having with its platform and not necessarily related to your account or devices. 

How Can I Fix Error Code 12?

Since Error Code 12 is mostly a problem tied to Disney Plus and not to something you did, there are only a few ways you can overcome this issue. 

If none of these worked, you might want to contact the Disney+ customer support team. They're available 24/7 over chat, phone, and social media, so you'll find someone to help you out fairly quickly. 



For a better user experience we recommend using a more modern browser. We support the latest version of the following browsers: For a better user experience we recommend using the latest version of the following browsers: